Knowledge Base

Categories (12)

Facilities Management Services Resources

COMING SOON! More tips, hints, and articles related to the services Facilities Management provides.

New Faculty & Staff Resources

Connecting to Central network
Printing
Password Reset and MFA
Office Phone information

New Student Resources

Connecting devices to the network
Email access
Password reset and MFA

Computer Hardware and Printing

Articles related to Computers, Devices and Printing Support.

Email & Security

- Email Access
- MFA
- Password Reset
- Email on mobile devices
- Report SPAM & Phishing

Microsoft OneDrive & Shared Storage

Articles related to OneDrive file access, shared files and file collaboration.
(More info coming soon)

Microsoft Outook

Articles relating to Microsoft Outlook (Info soon to come)

Microsoft Teams

How to use Microsoft Teams

Network and WiFi

Connect Smart TVs, Streaming & Gaming Devices
Connect to Central's WiFi
Connect Mobile Devices
Setup VPN (Faculty/Staff only)

Telephones / Voicemail

- Forwarding Phone calls
- Set Speed Dial
- Setup & Check Voicemail
- Calling Long Distance
- Phone PIN number
- Ring Settings & Voice Notifications

Software and Applications

Articles related to specific software and applications.

Campus Keys and Access Cards

Campus keys and Card Access

Articles (1)

Getting Started with Central's Service Portal

A how to guide for navigating Central's Service Portal, including how to create, submit, update, withdrawal and/or review tickets or work orders.