Overview
Keeping your computer updated is one of the most effective ways to resolve common performance and hardware issues. Windows Updates, driver updates, and Dell Command | Update each address different types of problems, and together they fix a large majority of issues users experience.
Below is an overview of what each update type does, what issues they typically solve, and when to contact the IT team for further help.
Windows Updates
Windows Updates fix problems with the operating system itself and improve security, performance, and stability.
- Fixes crashes, freezes, and blue-screen errors
- Improves performance and system reliability
- Resolves issues with built-in Windows apps (Outlook, File Explorer, Start Menu, Search bar, etc.)
- Fixes network and Wi-Fi connectivity issues caused by outdated system files
- Includes security updates that patch vulnerabilities
Common symptoms Windows Updates fix:
- Computer feels slow or unresponsive after signing in
- Start Menu or Search not opening
- Outlook or Office frequently crashing
- Difficulty connecting to the internet or certain networks
Driver Updates
Drivers allow Windows to communicate with your computer’s hardware. Updating drivers resolves functionality issues with audio, video, internet, Bluetooth, and peripherals.
- Fixes audio problems (no sound, microphone not working)
- Resolves display issues (flickering, low resolution, blurry screens)
- Improves Wi-Fi and Bluetooth stability
- Fixes touchpad and keyboard issues
- Improves external monitor support and prevents disconnections
- Fixes camera problems in Teams, Zoom, and other apps
Common symptoms driver updates fix:
- No sound or microphone not detected
- Wi-Fi keeps dropping or won't connect
- Webcam shows a black screen
- External monitors disconnect or display incorrectly
Dell Command | Update
Dell Command | Update installs Dell-specific firmware, BIOS updates, chipset drivers, and hardware patches. These updates fix problems that normal Windows or driver updates cannot address.
- Fixes docking station issues (USB ports, monitors, Ethernet not working)
- Improves battery performance and charging reliability
- Resolves overheating and fan control issues
- Fixes USB-C / Thunderbolt problems
- Addresses sleep/hibernate issues
- Improves system stability after major Windows updates
Common symptoms Dell Command | Update fixes:
- Laptop not detecting monitors when docked
- Laptop stuck on “Plugged in, not charging”
- USB ports not working
- Computer won’t wake from sleep
- Docking station Ethernet or peripherals failing randomly
If Updating Does Not Fix the Issue
While updating Windows, drivers, and Dell Command | Update solves a large portion of common computer problems, some issues require deeper troubleshooting.
If the problem continues after updating, please contact the IT team.
We are here to assist with hardware diagnostics, system repair, account issues, and issues requiring administrative tools or advanced troubleshooting.
Keeping your system up to date helps ensure your computer runs smoothly and reduces the likelihood of technical issues in the future.