Add a mailbox to Outlook

Overview

How to add a shared mailbox to the Outlook Desktop app and Send from that email address. 

The Windows desktop version of Outlook has two versions, Classic or New Outlook.
A button in the top right shows if new Outlook is on or off 

Add a mailbox to Classic Outlook

  1. Open Outlook, select File > Account Settings > Account Settings.


     
  2. Select your email address
  3. Click the Change button...


     
  4. Click More Settings... >  the Advanced tab > the Add button
  5. Enter the email address of the shared mailbox (offcampus@central.edu) and click OK.
  6. Click Apply > OK > Next > Finish > Close
  7. The shared mailbox should show up on the left side of the screen. Expand the mailbox to view its contents.

 

Add a new account in New Outlook

  1. Click the three dots beside your email in the left column
  2. Select Add shared folder or mailbox


     
  3. Enter the email address

 

Send From another account

  1. Open a new email in Outlook
  2. When the new message window opens, select the Options tab at the top
  3. Click on the From option.
  4. A "From" button will show up in the new message window above the "To" 
  5. Click on that "From" button and select "Other Email Address"
  6. enter the email address (offcampus@central.edu) and hit OK
  7. You should now be able to switch between sending from your personal account, and the second account by clicking on the "From" button
Was this helpful?
0 reviews
Print Article