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Overview
Duo Security is a multi-factor authentication (MFA) and zero-trust security platform used to verify user identities, protecting against credential theft, phishing, and unauthorized access.
It requires a second form of verification—often a push notification via the Duo Mobile app—to secure logins for company applications, VPNs, and sensitive data.
Users must be approved by Department Chairs and the ITS Department.
Instructions
1. Welcome Screen
Enrollment must be done on a computer. Click on Start setup to begin enrolling your device
2. Choose Your Authentication Device Type
Select the type of device you’d like to enroll and click Continue. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets.
3. Type your phone number
Select your country from the drop-down list and type your phone number. Use the number of your smartphone that you’ll have with you when you’re logging in to a Duo-protected service.
Then double click that you entered it correctly, check box & click Continue
4. Choose Platform
When setting up Duo Mobile choose of the first 3 options below then click Continue
5. Install Duo Mobile app
Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. During setup of Duo Mobile, please make sure to “Allow Notifications” and “Allow Access to your Camera” if prompted. If Notifications are turned off for Duo Mobile, you will not receive notifications when trying to login. If Duo Mobile does not have access to your camera, you cannot complete the setup (after setup you may disable access to the camera).
Follow the platform-specific instructions on the screen to install Duo Mobile. After installing the app return to the enrollment window and click I have Duo Mobile installed.
6. Activate Duo Mobile
Activating the app links it to your account so you can use it for authentication.
On iPhone, Android and Windows Phone activate Duo Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:
The “Continue” button is clickable after you scan the barcode successfully.
Can’t scan the barcode? Click Email me an activation link instead.
Click Finish Enrollment
Your device is ready to approve DUO authentication requests.
Add or Manage Devices
You can add a new authentication device or manage your existing devices in the future via DUO New Device Enrollment located at ww2.central.edu under IT Services.
Additional information
Please contact the ITSHelpDesk@central.edu or call 628-7010 if you ever need assistance to change your phone number, re-activate Duo Mobile, or add an additional phone.