Overview
Central uses Knowbe4 to equip the college with the tools and training to provide a safer environment for our users. If you receive a spam or phishing message select the Phish Alert Report button.
To report a phishing message, follow the procedure for reporting spam.
What is spam and phishing?
Spam is unsolicited junk email sent indiscriminately in bulk, often for commercial purposes. Much of it is sent by botnets, networks of virus-infected computers, complicating the process of tracking down the spammers. According to various estimates, about 80% of all email in the world may be spam.
Phishing is the practice of defrauding users into giving up their usernames, passwords, credit card numbers, and other personal information. Phishing emails will often try to get you to click on links that take you to fake websites. They often pretend to be from organizations such as a bank, PayPal, Amazon, or even Central College.
Never respond to email asking you to provide personal information. Central will never ask you for personal information by email.
Steps on reporting an email
- Select the email suspected as Phishing
- Locate the Phish Alert Report button in the Ribbon to the far right
- Selecting the Phish Alert Report button is crucial so necessary Internet headers are included
Further troubleshooting advice will be provided once the spam or phishing email is received.
Additional Information
Contact the ITS Help Desk (641)628-7010 or email helpdesk@central.edu
Hours of Operation: Monday-Friday, 8:00am-4:30pm